Introduction

At Readless (“we”, “us”, or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email newsletter digest service. By using Readless, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

• Name and email address when you create an account
• Account credentials and authentication information
• Payment information (processed securely through Stripe)
• Communication preferences and digest delivery settings
• Custom instructions and preferences for AI summarization

Content and Newsletter Data

To provide our newsletter digest service, we collect and process:

• Email newsletters sent to your custom Readless email address
• Newsletter content, including text, images, and metadata
• Delivery schedules and frequency preferences
• Digest customization settings and sender preferences

Usage and Technical Data

We automatically collect certain information when you use our service:

• Log data including timestamps, IP addresses, and actions performed
• Device and browser information
• Authentication cookies and session data
• System performance and error logs through Axiom

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our newsletter digest service
• Process newsletters through AI providers to generate summaries and digests
• Deliver personalized digests according to your chosen schedule
• Authenticate your account and ensure service security
• Process payments and manage your subscription through Stripe
• Send service-related communications and digest deliveries via Brevo
• Monitor system performance and troubleshoot issues
• Comply with legal obligations and protect our rights

3. AI Processing and Third-Party Services

We use multiple AI service providers to process and summarize your newsletter content. We continuously evaluate and may switch between different AI providers to choose the best model suitable for our service. Your newsletter content is sent to these providers solely for summarization purposes.

We also use the following third-party services:

• Clerk: For user authentication and account management
• Stripe: For secure payment processing (we do not store payment details)
• Brevo: For email delivery of your digests and service communications
• Axiom: For system logging, monitoring, and performance analytics

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party providers.

4. Data Retention and Storage

We retain your newsletter content and processed data for as long as necessary to provide our service effectively.

Your account information, preferences, and subscription data are retained for as long as your account is active. If you cancel your subscription or delete your account, we will delete your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as fraud prevention or accounting.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data transmission protocols.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We continuously monitor and update our security practices to maintain the protection of your data.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information stored in your account
• Correct inaccurate or incomplete data
• Request deletion of your account and associated data
• Modify your digest preferences, schedule, and sender filters
• Cancel your subscription at any time
• Object to processing of your data for specific purposes

To exercise these rights or request data deletion, please contact us at support@readless.app.

7. Cookies and Authentication

We use cookies and similar technologies solely for authentication purposes to maintain your login session and ensure account security. These cookies are essential for the proper functioning of our service.

You can control cookies through your browser settings, though disabling authentication cookies will prevent you from accessing your account and using our service.

8. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@readless.app and we will delete such information from our systems.

9. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only under the following circumstances:

• With service providers necessary to operate our service (Clerk, Stripe, Brevo, Axiom, AI providers)
• When required by law, legal process, or to protect the rights and safety of our users
• In connection with a merger, acquisition, or sale of assets (with appropriate data protection measures)
• With your explicit consent for specific purposes

10. Data Breaches

In the unlikely event of a data breach that affects your personal information, we will notify you by email within a reasonable timeframe and provide information about the nature of the breach, steps we are taking to address it, and recommendations for protecting yourself.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by email and by posting the updated policy on our website. Changes become effective immediately upon posting.

Your continued use of our service after any changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

Email: support@readless.app

Service: Readless
Jurisdiction: United States